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FAQs

When will I receive my order?

All orders will be shipped within 2-3 days of your order being placed. If you have placed an order for a custom, or wholesale order, please allow up to two weeks for your items to be created.

What forms of payment do you accept?

We currently accept all major credit cards. You may also make your purchase via Paypal.

Is my transaction secure?

Yes, your security and privacy are very important to us. All transactions on our site are secured with a 256-bit SSL encryption for your protection. Your credit card information is never stored on our site.

How will my items be shipped?

We ship all orders through the USPS priority mail.

Do you ship internationally?

Yes, we certainly do. We love that our creations can be found around the globe. We try our best to offer the most reasonable shipping rates to our international customers.

Will I be charged sales tax?

Only residents of Pennsylvania will be charged sales tax, and will have a 7% tax added to their order.

Can I place a wholesale order?

Yes, please email info@redravenshop.com, and we will be in touch shortly to discuss your interests.

What is your return policy?

Any unworn, in tact item may be returned for a full refund if you are not happy with your purchase. All items must be returned to us with in ten days of purchase. If the items show any signs of wear, a refund can not be issued. Once we receive your returned item, a refund will be issued to you, less shipping costs. All sale, custom, and wholesale purchases are final.

Can I find your items locally?

You may be able to! Please see our complete list of stockists.


 

Wholesale

  • We are gladly accepting wholesale orders, please contact us for pricing and a catalog.

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